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Let site visitors interact and have their say: Message boards and forums allow site visitors to post comments and questions or discussion topics while instant polls can be a fast and fun way of getting feedback on current issues.

Simple options include a straightforward notice board - visitors can read, yet only members or site administrators can post messages – an effective way of keeping site content fresh.

For an active online community with a lively membership choose a more powerful threaded discussion forum with the following features:

• Unlimited member groups, unlimited topics, posts, and members
• Full security options - select which groups or individuals can view, reply, post…
• Password-protected administration and configuration console and private forums
• Guest posting options
• Fully searchable by member, subject and message contents
• Live active users list - see who is using the forum at any point in time
• View latest forum posts
  

The home page of Cambridge City Councils Beacon website included a changing poll to encourages site visitors to give their view on issues relevant to city development.